Privacy Policy

This Privacy Policy outlines how Experience Varanasi ("we", "our", or "us") collects, uses, and protects the personal information of customers ("you" or "your") in connection with the processing of personal data on https://www.experiencevaranasi.com including any personal data you may provide though the use of the Website when you sign up to receive newsletters, blog posts, register for events or use our contact forms (“Website”).By using our services, you agree to the terms and conditions laid out in this Privacy Policy.

Significance of personal data protection
Your privacy is important to us and we recognise that the use and disclosure of personal data has important implications for us and for the individuals whose personal data we process.

Information We Collect
We may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, contact details (email address, phone number), passport details, nationality, gender, etc.
• Sensitive Personal Information (SPI): This may include financial details (credit/debit card information), travel preferences, dietary restrictions, and health-related information (if relevant to the tour).
• Travel Information: Booking details, preferences, and any special requests.

We do not collect any special categories of personal data about you through our Website (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How We Use Your Information
The personal information we collect is used for the following purposes:

• To Process Bookings: We use your details to confirm and process your bookings, reservations, and payments.
• Customer Support: To communicate with you regarding queries, complaints, or requests related to your travel.
• Marketing and Offers: With your consent, we may send promotional content, newsletters, or offers. You can opt out of such communication at any time.
• Legal Requirements: To comply with any legal obligations, such as security checks, and to protect our rights, properties, and customers.

Disclosure of Information
We may share your personal information with:

• Third-Party Service Providers: To facilitate bookings, accommodations, transportation, and other services required for your trip.
• Authorities: If required by law, we may share your information with government agencies, law enforcement, or other regulatory bodies for verification or security purposes.
• Affiliates and Business Partners: We may share information with trusted business partners to provide you with a better travel experience, but only in accordance with your privacy preferences.

Data Security
We adopt reasonable and appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, secure servers, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once the information is no longer needed, it will be securely deleted.

Your Rights
Under Indian law, you have the following rights:

• Access: You can request to view the personal information we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, except where retention is required for legal reasons.
• Opt-out: You can opt-out of receiving marketing communications at any time.

To exercise these rights, please contact us at experiencevaranasi@gmail.com

Cookies and Tracking Technologies
We may use cookies or other tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, personalize content, and improve our website's functionality. You can control the use of cookies through your browser settings.

Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of those third-party websites. We encourage you to read the privacy policies of any linked sites before sharing your personal information.

Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically for updates.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

Company name: Experience Varanasi
Email Address: experiencevaranasi@gmail.com
Phone Number: +91 9984112233